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We power better customer conversations

Empower agents with real-time guidance and powerful analytics on all your voice and video calls. Track compliance and outcomes using AI instead of people.

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A powerful, no-code solution that’s up and running in minutes. No engineers required

Focus on the conversation, we'll do the rest

Real-time guidance

MosaicVoice uses AI to understand customer intent and dynamically guide the agent with relevant talking points

Intelligent objection management

MosaicVoice listens for customer objections and prompts agents with instant responses

Automated QA

MosaicVoice tracks compliance and alerts managers to breaches as they happen while also prompting agents with a remediation plan before the call ends

Accurate call summary and CRM updates

Detailed call reports and transcripts are uploaded to your CRM with sensitive customer information redacted as necessary

Powerful analytics

Powerful analytics help managers understand and institutionalize best practices

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High performing teams love MosaicVoice

Deliver measurable ROI in days, not months

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50%

Reduction in training time

95%

reduction in non-compliant calls

80%

Increase in positive call outcomes

High performing teams love MosaicVoice

Danielle Jobs

Sales Director at Pixar

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